Terms of Services
OVERVIEW
This website is operated by Rusticozy Throughout the site, the terms “we”, “us” and “our'' refer to Rusticozy. Rusticozy offers this website, including all information, tools and services available from this site to you, the user, conditioned upon your acceptance of all terms, conditions, policies and notices stated here.
By visiting our site and/ or purchasing something from us, you engage in our “Service” and agree to be bound by the following terms and conditions (“Terms of Service”, “Terms”), including those additional terms and conditions and policies referenced herein and/or available by hyperlink. These Terms of Service apply to all users of the site, including without limitation users who are browsers, vendors, customers, merchants, and/ or contributors of content. Please read these Terms of Service carefully before accessing or using our website. By accessing or using any part of the site, you agree to be bound by these Terms of Service. If you do not agree to all the terms and conditions of this agreement, then you may not access the website or use any services. If these Terms of Service are considered an offer, acceptance is expressly limited to these Terms of Service. Any new features or tools which are added to the current store shall also be subject to the Terms of Service. You can review the most current version of the Terms of Service at any time on this page. We reserve the right to update, change or replace any part of these Terms of Service by posting updates and/or changes to our website. It is your responsibility to check this page periodically for changes. Your continued use of or access to the website following the posting of any changes constitutes acceptance of those changes.
SECTION 1 – ONLINE STORE TERMS
By agreeing to these Terms of Service, you represent that you are at least the age of majority in your state or province of residence, or that you are the age of majority in your state or province of residence and you have given us your consent to allow any of your minor dependents to use this site. You may not use our products for any illegal or unauthorized purpose nor may you, in the use of the Service, violate any laws in your jurisdiction (including but not limited to copyright laws). You must not transmit any worms or viruses or any code of a destructive nature. A breach or violation of any of the Terms will result in an immediate termination of your Services.
SECTION 2 – GENERAL CONDITIONS
We reserve the right to refuse service to anyone for any reason at any time. You understand that your content (not including credit card information), may be transferred unencrypted and involve (a) transmissions over various networks; and (b) changes to conform and adapt to technical requirements of connecting networks or devices. Credit card information is always encrypted during transfer over networks. You agree not to reproduce, duplicate, copy, sell, resell or exploit any portion of the Service, use of the Service, or access to the Service or any contact on the website through which the service is provided, without express written permission by us. The headings used in this agreement are included for convenience only and will not limit or otherwise affect these Terms.
SECTION 3 - PRODUCT SALES
3.1 By placing an order using Rusticozy and service, a customer makes a binding offer for a contract of sale or, as the case may be, a contract for work and materials with Rusticozy only (no contract exists between the customer and any applicable shop owner). Rusticozy sends an order confirmation via e-mail to the customer. The order confirmation is not an acceptance of the offer, but only acknowledges that the order was received. The offer is only accepted when Rusticozy confirms that production has completed in a second e-mail. Rusticozy cannot guarantee the continued availability of any products or designs found on its site.
3.2 Information, drawings, figures, technical data, specifications of weight, measurements and services contained in brochures, catalogues, newsletters, ads, or price lists are purely informational. Rusticozy cannot guarantee the correctness of this information, and if there is any inconsistency between the information described above and the information in an order confirmation email, the order confirmation email controls.
3.3 Rusticozy reserves the right to reject orders for any reason or no reason. If Rusticozy rejects an order, it will notify the customer.
3.4 Rusticozy's performance of an order is completed when the shipment provider completes delivery to the customer's address, according to the records of the shipment provider. If there is an interruption of delivery, and Rusticozy cannot replace the order in a reasonable amount of time, Rusticozy will notify the customer immediately.
3.5 If there is a product defect or if you are dissatisfied with your order for any reason, 'Rusticozy's return policy will apply, which Rusticozy may change at any time in its sole discretion.
SECTION 4 - DELIVERY & SHIPMENT
4.1 Rusticozy warrants that it will ship orders within two weeks after orders are placed. Normally, goods are shipped within a few days and typical delivery times are 3-7 days, but in certain circumstances shipment and delivery can take up to three weeks. Customers and Rusticozy may separately agree to more specific delivery times and terms in a separate writing or agreement (such as a request for express shipping).
4.2 Rusticozy will make delivery using a shipment service provider of its choosing. The customer must pay standard shipping costs which may depend on order value and shipping destinations. Shipping costs are displayed at checkout.
SECTION 5 - PRICES
5.1 In the US, All prices found on Rusticozy are net prices, not include VAT/GST/Sales Taxes (we don't collect any tax from the customers). Shipping and handling are billed and shown separately at checkout (or on invoices, if applicable). The shipping address and order amount may affect certain costs, and sales taxes may apply to some orders.
5.2 For customers ordering from other countries except for United States and Canada, all product prices are final prices including VAT taxes. If, according to applicable law, the goods are subject to sales taxes, import duties, import brokerage fees, or other taxes or fees in the recipient's country, and if these are not already collected at checkout, then the customer has the sole responsibility to pay these taxes and fees.
5.3 Customers must pay the purchase price, applicable sales taxes, and shipping and handling charges immediately upon placing an order, without deduction.
SECTION 6 - PAYMENT
6.1 Customers may choose to pay by direct debit, credit card, advance payment, or other payment methods. Rusticozy reserves the right to limit the method of payment chosen by the customer depending on order value, shipment destination, or other objective criteria.
6.2 If the customer selects a payment method or provides payment information that makes it impossible or impractical for Rusticozy to receive payment (for example, the customer's account lacks sufficient funds, or the customer provided incorrect payment information) through no fault of Rusticozy's own, the customer agrees that Rusticozy may add an additional charge to the order to recoup costs associated with processing or attempting to process the impossible or impractical transaction.
6.3 Rusticozy may sub-contract third parties to process payment.
6.4 If the customer fails to pay, Rusticozy may assign its claims to a debt collection agency and transfer the personal data required for collecting payment to these third parties.
SECTION 7 - TITLE TO PRODUCTS
Until Rusticozy received full payment for an order and the order is shipped, title to the goods remains with Rusticozy. Upon transfer of the goods to the carrier, title and risk of loss passes to the customer. The customer should handle products with care until the transfer of ownership is complete (for example, in case of a product return).
SECTION 8 - DISCLAIMERS
8.1 Rusticozy provides the site and service on an "as is" and "as available" basis. Rusticozy does not represent or warrant that the site and service or its use: (i) will be uninterrupted, timely, safe, or secure, (ii) will be free of inaccuracies, errors, or vulnerabilities, (iii) will meet your expectations or requirements, or (iv) will operate in the configuration or with the hardware or software you use. Rusticozy hereby disclaims any and all express or implied warranties, including without limitation, warranties of fitness for a particular purpose, merchantability, and non-infringement to the fullest extent of the law, except to the extent that this agreement provides otherwise.
8.2 You agree that Rusticozy has no responsibility for any damages suffered by you in connection with the site and service, and that use of the site and service, including all content, data or software distributed by, downloaded, or accessed from or through the site and service, is at your sole risk. You understand and agree that you will be solely responsible for any damage to your business or your computer system or any loss of data that results from your actions and your use of the site and service. Rusticozy does not control or endorse in any respect any information, products, or services offered by third parties through the site and service, and is not responsible for any possible representations and warranties these third parties may make.
8.3 Due to normal changes in our industry and in our technical production processes, Rusticozy may reasonably deviate from the descriptions and information found in its brochures, catalogues, and other documents with respect to material, color, weight, measurements, design, or other features.
8.4 Rusticozy may use subcontractors or third parties to provide certain elements of its site and service. You agree that Rusticozy will not be liable to you in any way for your use of these services.
SECTION 9 - LIMITATION OF LIABILITY
9.1 You use Rusticozy and service at your own risk. Rusticozy provides its site and service without any express or implied warranties (See Section 8.1 (Disclaimers) above). Rusticozy is not responsible for the actions, content, information, or data of third parties. You release us, our directors, officers, employees, and agents from any claims and damages, known and unknown, arising out of or in any way connected with any claim you have against Rusticozy or any related third parties.
9.2 Rusticozy is not liable to you for any lost profits or other consequential, special, indirect, or incidental damages arising out of or relating to the site and service or any agreement between you and Rusticozy, even if advised of the possibility of such damages. Rusticozy's aggregate liability arising out of or in connection with the site and service or any agreement between you and Rusticozy may not exceed the lesser $100 or the amount of cash actually exchanged between you and Rusticozy within the past six months. Applicable law may not allow the limitation or exclusion of liability described in this Section. In such cases, Rusticozy's liability will be limited to the fullest extent permitted by applicable law.
SECTION - 10 User Representations and Warranties; Rusticozy's Right to Refuse Performance
10.1 If you upload designs or make changes to products in any way (for example, adding custom text), you represent and warrant to Rusticozy that you have all necessary rights (for example, in trademark, copyright, privacy rights, publicity rights, common law, etc.) to use the text or design without violating the rights of any third party. Rusticozy may, in its sole discretion, refuse to print any designs or text that you submit. However, Rusticozy is not obligated to review any of your submissions.
10.2 You agree to (i) indemnify and (ii) release Rusticozy from all liability (including costs and attorney's fees) for claims relating to the alleged or actual infringement of any third-party rights and any law to the extent that such claims relate to your use of Rusticozy and service. If you are a shop owner with Rusticozy, Rusticozy may offset amounts in your shop owner account to satisfy the indemnification payments owed according to this paragraph.
SECTION 11 - DATA PROTECTION
Rusticozy collects and uses your information according to its privacy policy. You acknowledge that you are responsible for securing your own information (including passwords), keeping your sensitive information confidential, and taking responsibility for actions taken in connection with your user account.
SECTION 12 - DISPUTE RESOLUTION
Dispute Resolutions, Binding Individual Arbitration, Jury Trial Waiver, Class Action Waiver PLEASE READ THIS SECTION CAREFULLY. IT APPLIES TO ALL PERSONS IN THE UNITED STATES WHO HAVE ACCEPTED THESE TERMS. BY ACCEPTING THESE TERMS, YOU AND RUSTICOZY OR ITS AFFILIATES BOTH EXPRESSLY WAIVE THE RIGHT TO A TRIAL BY JURY AND THE RIGHT TO PARTICIPATE IN A CLASS ACTION (“ARBITRATION AGREEMENT”).
If you have a problem or dispute, we will try our best to resolve it. If we are unsuccessful, you may pursue your claim as set forth in this section. This Agreement shall be governed in all respects by California law, without regard to its or any other jurisdiction’s choice of law provisions.
12.1 Claims Covered by Arbitration Agreement
The Arbitration Agreement between you and Rusticozy is very broad: it covers all disputes, claims, or controversies, including those you may have had before you agreed to the terms of this Agreement (“Terms”), arising out of or relating to (i) these Terms, (ii) any part of the Services, including but not limited to the purchase or sale of products through the
Marketplace, (iii) any dealings with Rusticozy, including any of its affiliates, agents, contractors, employees, or representatives, and (iv) the relationship between you and Rusticozy, including, the validity, enforceability, and scope of this Arbitration Agreement (collectively, “Disputes”).
You agree that all Disputes, except those mentioned in the very next sentence, shall be resolved through binding arbitration, subject to the limitations described in Sections 12.3 and 12.4, below. Disputes that may be brought in small claims court are not subject to arbitration.
12.2 Agreement to Attempt to Resolve Disputes Informally
It is in all the parties' interests to resolve any issues as quickly and cost-effectively as possible. Therefore, the parties agree to attempt to resolve any Dispute informally for at least 45 days before initiating arbitration. The 45-day period begins upon receipt of written notice from one party to the other (“Notice of Dispute”). The Notice of Dispute must: (a) include the full name and contact information of the party raising the Dispute; (b) describe the nature and basis of the Dispute; and (c) explain what relief is being sought. We will send our Notice of Dispute to either your billing or email address, or both. You must send your Notice of Dispute to the following email address: sales@rusticozy.com
Any offers to settle the Dispute made during the 45-day informal dispute resolution period shall be confidential and shall not be disclosed to the arbitrator in any subsequent arbitration proceeding.
The parties expressly agree that, if either party initiates an arbitration proceeding without first attempting informal resolution of a Dispute as set forth in this section, such arbitration proceeding may be immediately administratively terminated upon the request of any party.
12.3 Rules For Binding Arbitration
If we cannot resolve the Dispute informally, either party may elect to have the Dispute finally and exclusively resolved by confidential, binding arbitration. Any election to arbitrate by one party shall be final and binding on the other party.
You and we agree that this Agreement evidences a transaction in interstate commerce and this arbitration provision will be interpreted and enforced in accordance with the U.S. Federal Arbitration Act and federal arbitration law, and not governed by state law. The arbitration will be conducted in the English language. Subject to the Express Limitations on Arbitration in Section 12.4, below, an arbitrator may award any relief to either party that would be available in a court to the extent required to satisfy your Dispute; provided, however, that any injunctive, equitable or declaratory relief is specifically excluded from this Arbitration Agreement. Any injunctive relief sought by either party, where such remedies are permitted, shall be severed from the arbitration and must be sought in a court of law. In the case that you seek both money damages and injunctive relief, then you agree, consistent with section 3 of the Federal Arbitration Act, that the court may stay your claims for injunctive relief pending final resolution of your Dispute in arbitration.
The arbitration shall be administered by the American Arbitration Association under its Consumer Arbitration Rules (“AAA Consumer Rules”), but with the following modifications to those rules:
Arbitration fees and costs shall be governed by the AAA Consumer Rules. If such costs are determined by the arbitrator to be excessive, or if you send us proof to the Notice of Dispute address above indicating that you are unable to pay the administrative fees required to initiate an arbitration, we will pay all AAA administrative fees.
If the total demand sought in the Dispute does not exceed $25,000, the arbitration will be presumed to be conducted solely on the basis of written submissions. However, the Arbitrator shall maintain the discretion, upon the specific request of a party, to require a face-to-face hearing.
The parties may bring any dispositive motion or motions during the course of the proceedings.
The arbitrator shall make a decision in writing, which will include the findings and conclusions on which the decision is based.
The arbitrator must follow applicable law, and any award may be challenged if the arbitrator fails to do so. A party may litigate in court to compel arbitration, to stay proceedings pending arbitration, or to confirm, modify, vacate or enter judgment on the award entered by the arbitrator. For such purposes, you and Rusticozy agree to submit to the personal and exclusive jurisdiction of the federal and California state courts in San Francisco County.
Arbitration rules and forms may be obtained from AAA at https://www.adr.org or by calling AAA at 1-800-778-7879.
12.4 Class Action Waiver and Express Limitations on Arbitration
THE PARTIES AGREE THAT AS TO ALL DISPUTES, EACH MAY BRING CLAIMS AGAINST THE OTHER ONLY IN HER, HIS OR ITS INDIVIDUAL CAPACITY, AND NOT AS A PLAINTIFF OR CLASS MEMBER IN ANY PURPORTED CLASS OR REPRESENTATIVE PROCEEDING. If the foregoing clause is found to be unenforceable, then the entirety of this Arbitration Agreement shall be null and void.
Notwithstanding this express class action waiver, in the event that a binding arbitration proceeding involving the parties is deemed to meet the criteria of a “multiple consumer case filing,” as set forth in the AAA Consumer Arbitration Rules - Costs of Arbitration, then either party shall have the right, but not the obligation, to apply to the arbitrator to have all “multiple consumer case filings” transferred before the same arbitrator. If, and only if, such transfer occurs, any party to these transferred multiple consumer case filings may then move by written submission to the arbitrator to conduct pre-hearing activities only—such as discovery and dispositive motion practice—in a manner that will have common effect on all multiple consumer case filings. The arbitrator shall provide all affected parties an opportunity to be heard before deciding, in its own discretion, whether and to what extent to permit common pre-hearing activities in multiple consumer case filings. For the avoidance of any doubt, all arbitration hearings will proceed on an individual basis.
12.5 Location of the Arbitration Hearing
If the arbitration requires an in-person hearing, the hearing will take place in the county in which you reside.
12.6 Severability If any clause within this Arbitration Agreement (other than the Class Action Waiver clause set forth in paragraph 12.4 above) is found to be unenforceable, that clause will be severed from this Arbitration Agreement and the remainder of this Arbitration Agreement will remain in full force and effect.
SECTION 13 - DIGITAL MILLENNIUM COPYRIGHT ACT
Rusticozy will respond to legitimate requests under the Digital Millennium Copyright Act ("DMCA"), and retains the right to deny service to any user if in Rusticozy's sole discretion, the usage or content poses a risk of allegations of infringement of the copyright (or other intellectual property right) of others. If you become aware of user content on Rusticozy and service that infringes your copyright rights, you may submit a properly formatted DMCA request (see 17 U.S.C. § 512) to Rusticozy's DMCA agent according to the instructions found at the link below. Email: sales@Rusticozy.com
SECTION 14 - TERMINATION OF ACCESS
14.1 Rusticozy may refuse to provide its site and service to you, in full or in part, effective immediately and without notice, for any reason or no reason, but especially if Rusticozy believes that you (or any others whom Rusticozy believes that you act in concert with) have violated or will violate any laws, rights, or term (or the spirit of any term) of any agreement you are a party to with Rusticozy, its affiliates, contractual partners, or users; or if Rusticozy believes in its sole discretion that your use of the site and service may create any risk (including any legal risk) for Rusticozy, its affiliates, contractual partners, or users. Limitation of access may include removal or modification of content that you have uploaded or otherwise sent to or through the site and service.
14.2 If Rusticozy exercises its rights under Section 14.1, or if you delete your account, this entire agreement and any other agreements you have entered into with Rusticozy will survive indefinitely until otherwise terminated according to their terms, if applicable.
SECTION 15 - MISCELLANEOUS
15.1 Entire Agreement. This agreement (along with other policies found on Rusticozy and service) contains the entire agreement between the parties and replaces all prior oral and written agreements. No oral modifications, express or implied, may change the terms of this agreement. The parties have not relied on any representations or promises relating to the subject matter of this agreement except those contained within the four corners of this agreement.
15.2 Relationship of Parties. This agreement and other agreements relating to the site and service do not constitute a joint venture, partnership, agency, employment or fiduciary relationship between the parties, except when one is expressly stated. Neither party nor its agents have any authority to bind the other party, and the relationship of the parties is that of buyer and seller, or independent contractors in certain circumstances.
15.3 Successors, Assignment, and Delegation. This agreement inures to the benefit of and binds the successors, assigns, heirs, executors and administrators of the parties. However, you may not assign or delegate any right or duty under this agreement without written consent from Rusticozy. Any attempt to do so is null and void. If there is an involuntary assignment, then Rusticozy may reasonably request documentation from your successors or estate to prove that an involuntary assignment of your rights under this agreement has actually taken place.
15.4 Means of Notice. Written notices and other communications described herein may be made electronically and are effective when sent or published. You guarantee that the information provided in your orders or user account is accurate and hereby waive all rights or objections relating to not having received notices from Rusticozy because of incorrect or incomplete information.
15.5 Enforceability and Severability. If any provision of this agreement is held invalid or unenforceable, the remainder of this agreement will remain in full force and effect. If any provision is held invalid or unenforceable with respect to particular circumstances, it will remain in full force and effect in all other circumstances.
15.6 Waivers. Waivers are only effective when in writing. If Rusticozy waives enforcement of a breach of any term of this agreement, later breaches of the same or other terms are not waived. Accepting late performance of any act or late fulfillment of any condition of this agreement is not a waiver of the act or condition itself.
15.7 Interpretation Rules. "Or" when used in a group of phrases or nouns intends to include any combination of all or any of the items in the group, and not merely one member or the other of such a group. When "includes" or "including" begins a list of items, the list is not exclusive. All headings used in this agreement are for convenience only, and are not to be taken into account when interpreting the meaning of any term of this agreement.
15.8 Conflicts. If there are any conflicts between this agreement and another agreement between you and Rusticozy, then the terms of that other agreement will control only to the extent they are inconsistent. Otherwise, any additional terms are supplementary to the terms of this agreement.
15.9 Reservation. Rusticozy reserves all rights not expressly granted in this agreement.
15.10 No Third-Party Beneficiaries. This agreement does not and is not intended to confer any rights or remedies upon any person(s) other than the parties.
15.11 Minimum Age. Persons under the age of 13 may not use the site. Rusticozy will not collect, use, or disclose any personal information associated with a person under age 13.
15.12 Retroactive Application. You agree that your acceptance of this version of this agreement and all other agreements incorporated by reference apply retroactively to your use of the site and service prior to the effective date of this agreement.
SECTION 16 - LINKED WEBSITES
This website may contain links to other websites (“linked websites”). Those links are provided for convenience only and may not remain current or be maintained. We are not responsible for the content or privacy practices associated with linked websites. Our links with linked websites should not be construed as an endorsement, approval, or recommendation by us of the owners or operators of those linked websites, or of any information, graphics, materials, products or services referred to or contained on those linked websites, unless and to the extent stipulated to the contrary.
SECTION 17 - PRIVACY POLICY
Your privacy is very important to us. Users of our website should refer to our Privacy Policy–which is incorporated into these Terms by reference, for information about how we collect and use personal information.